Kadchee (Mobitos Automation Private Limited) is committed to safeguarding the privacy of its customers, partners, employees, and all individuals engaging with us (referred to as “User,” “you,” or “your”). This Privacy Policy outlines our approach concerning the collection, use, disclosure, transfer, or other processing of your data across various platforms including our website, mobile applications, and other internet-connected devices (collectively referred to as the “Services”).

Definitions

Merchant/User/You/Your: Any individual, entity, or organization participating in commercial transactions with Kadchee or whose data is being gathered through alternative means.

Website(s): Websites operated by Kadchee and web pages or social networks linking to this Privacy Policy.

Kadchee Partners: Businesses authorized by Kadchee to sell its products and services.

Personal Data: Any information that can identify an individual directly or indirectly.

Sensitive Personal Data: Personal data which may include financial information, health data, official identifier, sex life, sexual orientation, biometric data, genetic data, transgender status, intersex status, caste or tribe, and religious or political belief or affiliation, as defined by the Digital Personal Data Protection Act, 2023 (DPDPA).

Data Collection

We collect personal information such as email addresses, physical addresses, names, and phone numbers during various instances including online/offline form submissions, event participation, sharing billing details with Kadchee, product usage, and transactions. Additionally, we collect transaction-related information on our platform and third-party partner platforms. Cookies and related technologies are used on our Sites/Platforms to enhance functionality by recording data on your browsing activities.

Use of Collected Information

Marketing and Advertisement: To tailor advertising and offer personalized details regarding our products and services both on our platforms and external sites. We may also invite you to participate in events and surveys.

Customer Assistance: To identify you and deliver customized support through various touchpoints whenever you reach out to us.

Regulatory Compliance: To distribute essential information required by regulations or legal mandates and to address criminal activities or violations while defending our legal rights.

Service Development: To further develop and improve our services to better meet your needs.

Kadchee will not disclose your sensitive personal data to any third party for direct marketing endeavours without your explicit consent.

Disclosure of Acquired Data

Kadchee might share your details with:
 a. Affiliates within India or abroad.
 b. Service providers, agents, or third parties processing information on our behalf.
 c. Kadchee Partners aiding in offering our applications, products, and services.
 d. Third parties facilitating payment transactions.
 e. Regulators for compliance with legal obligations.
 f. Law enforcement agencies for crime detection/prevention.

Non-personally identifiable information about website usage or product/service utilization may be shared publicly or with third parties.

Data Security

Confirmation and Access Right: You have the right to confirm what personal data Kadchee holds and how it is utilized.

Correction and Update Right: You can access, update, or rectify data held by Kadchee.

Right to Erasure: You can request the removal or restriction of further disclosure of your data.

Consent Withdrawal Right: You can opt out of further data processing by Kadchee.

General Information

Consent: Your consent is required for the use, storage, disclosure, and processing of data.

Data Retention: Retention of personal data complies with relevant laws and is limited to the original purpose or legal requirements, with potential retention for fraud prevention, rights protection, legal defence, or legitimate purposes in anonymized form for analysis.

Platform Availability: Access to our Platform is restricted to individuals capable of forming binding contracts as per the Indian Contract Act, 1872. This excludes minors under 18 years. Any sharing of minors’ information necessitates authority and compliance with this Privacy Policy.

Liability: Kadchee disclaims responsibility for any information processing or collection.

Cookies Policy

Cookies and similar technologies are used to enhance user experience, track user activity, and gather usage data. Changes will be communicated through updates reflecting altered practices. The applicable law governing website use is Indian law with disputes subject to New Delhi courts/tribunals.

Contact Information

For exercising your rights or raising grievances, please contact:

Grievance Officer:
Mr. Dilbag Swami
Mobitos Automation Private Limited
Ph: (+91) 971-8556-006
E-mail: info@kadchee.com